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| Alphen Asset Management discusses Strike Season, 01/09... |
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| Alphen Asset Management suggests that a basic knowledge of behavioural finance is essential, 30/08... |
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| Alphen Asset Management discusses the difference between poor and successful investment returns, 25/... |
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| Market commentary – Contego asks, “What do the ‘giants’ say”, 23/08... |
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| Alphen Asset Management asks if we can keep the fat lady quiet, 20/08... |
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Lost your password?
Re-setting your password
As part of ensuring your online security, we need to verify your identity and therefore cannot issue you with a new password via e-mail. You need to contact our Web Help Desk on 0860 006911.
They will ask you some of the authentication questions that you answered online when you registered, and then issue a new password. You username should be your initial followed by your surname, but please verify that with the Help Desk as well (jsoap).
Remember that your password is case-sensitive, this means that if you have used upper case for your password it will not work if you use lower case in the future.
If you incorrectly enter your password three times, your account will be locked. Please note that you are unable to unlock your account online. You need to contact our Web Help Desk.
Problems logging in
Please phone us between our call hours so that one of our trained support agents can take you through the password security process.
Our call hours are :
Monday to Friday: 8h00 - 17h00
After Hours: 17h00 - 22h00
Saturday: 8h00 - 13h00
You'll be asked to answer a few of your verification questions.
Please note that in the best interests of your security, this procedure must be done telephonically and not via the Internet.
Call Centre 0860 102 432
Users outside RSA + 27 21 917 3898
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virtualworkplace@metropolitan.co.za
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Disclaimer
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